Self Insurer Training Packages

CAISS is a Registered Training Organisation (RTO) with accreditation to undertake assessment within the nationally recognised Certificate IV Insurance Services Qualification.

Our unique Self Insurer on-line training program provides an across the board competency assessment of all staff involved in claims and injury management.  The course aims to impart &/or reinforce essential knowledge and understanding of the NSW Workers Compensation Scheme.  It covers essential legislation, guidelines, and commission rulings and provides valuable insights into effective claims and injury management procedures.

Our program offers a cost effective and time saving strategy for assessing the basic skills, knowledge level and competencies of nominated key personnel and claims staff. Options include utilising our generic on-line training program or allowing us to tailor and brand a version of the on-line course to meet your organisation’s specific requirements.

Benefits of the on-line training package include:

• Improved claims management outcomes through increased staff knowledge;
• Fostering a culture of continuous improvement and learning;
• Case studies, hypotheticals and interactive learning to guarantee a successful learning & development outcome;
• Capacity for links to internal policies, procedures and forms;
• Secure logins, hosted externally, remote access; and
• Access to our free help line and dedicated account manager.

Our on-line training program currently relates to NSW, QLD and SA workers compensation legislation, however, a national program can be provided.  We are also able to develop advanced modules to accommodate identified needs.  These can be tailored for on-line or classroom delivery.

For more information about our on-line training opportunities or to arrange a demonstration, please contact our Training & Consulting Division.